Privacy Policy

By accessing the VALOGI website, you agree to the provisions described in this Privacy Policy. If you do not agree to its terms, please do not use the VALOGI website. This policy explains our role in online privacy and customer service.

1. Purpose and scope of information collection

Information collected through the VALOGI website helps us understand customers’ needs and expectations to improve service quality, inform customers about promotions and discounts, and provide prompt support for complaints.

Information collected includes:

Full name
Email address
Telephone number
Address
Date of birth
Gender

2. Use of information

We attach great importance to customer privacy and undertake to keep customer information confidential. We do not use it without authorization for purposes that do not benefit customers, nor do we sell or exchange confidential customer information with third parties. However, information may be shared with the customer’s consent or at the request of government authorities where consistent with Vietnamese law.

3. Information retention

VALOGI retains personal information supplied by customers in its internal systems while providing services, until the purpose of collection is fulfilled, or until the customer requests deletion.

4. Organization collecting and managing personal information

Organization: VALOGI – Viet A Transport Service Trading Company Limited
Head office: Viet A Building, No. 358 Da Nang Street, Dong Hai Ward, Hai Phong City
Office telephone: (0225) 6553888
Hotline: 1900 9889 14
Email: info@valogi.com.vn
Website: https://valogi.com.vn

5. Accessing and correcting personal information

Customers may exercise their rights to access and correct personal information by visiting the website or contacting us through the email address or contact details published on the website.

6. Commitment to protecting customer information

We undertake to safeguard personal information registered on the VALOGI website. VALOGI does not trade or sell customer information for commercial purposes.

To protect their information, customers are advised to use strong passwords, avoid logging into accounts on public computers, and regularly scan their computers for viruses. We are not responsible for disclosure of personal information caused by circumstances attributable to customers.

This policy applies only to information registered on the official VALOGI website. Information submitted to other websites falls outside the scope of this Privacy Policy.